Faq

Home / FAQ

Oncare FAQ

Is it difficult to learn the Oncare software?

No! The software is easy to learn. We provide all the training you need, and we hold your hands until you are comfortable using it on your own.

Can vendors integrate with the Oncare software?

We offer a vendor portal where we give the vendor the capability to interface with Oncare. Custom made interfaces are available.Click Here to learn more.

Is it hard to get the products and data in to the software?

We offer an easy-to-use upload from a spreadsheet. We also have additional options including vendor price integrations and automatic uploads.

Is there an approval process for orders?

Yes! Oncare offers a standard two-tiered approval process. (Additional tiers can be added on request)

Does the Oncare software choose the cheapest vendor?

The software will choose the cheapest vendor for each product when creating an order.

Can the Oncare software be used to order medical supplies or housekeeping supplies?

You can use the Oncare software to order whatever you want!

Can I use Oncare on my iPhone?

Yes! Just visit www.oncare.net on any mobile device.

Can we create and manage budgets in the Oncare software?

You can create budgets per department and receive warnings if your orders are over budget.

Do I have to install the software in every facility?

No! Simply visit www.oncare.net from any computer and you are ready to start using Oncare.

What if I want a custom feature?Open or Close

Customization is possible at an hourly fee. Please email tickets@oncare.net with your request.

How does the Oncare software save money for my organization?

By making sure someone in charge gets to review the order before it gets sent to the vendor. By picking the cheapest vendor for every item ordered. YOU could also create budgets. You can also reconcile what the vendor shipped verses what was received. Most of all it will organize you so that you could focus on purchasing.

Who hosts the software?

Microsoft Azure. They back up the data every night and guarantee 99.9% uptime.